Xtenzi takes pride in delivering exceptional customer service and support. If you have questions or concerns about any of our products or any purchases you have made with us, please contact us through the appropriate channels.
Contact and Company Information
Phone: +1 (888) 713-2513
Office Hours: Monday - Friday, 09:00 - 16:00 (4:00 PM) US Eastern Time
We respectfully ask that no customer service phone calls are made to us. We do not yet have a customer service phone system in place - however, our team is more than capable of responding to any and all customer service or technical support emails in a timely and detailed manner. Your understanding is greatly appreciated.
General questions & customer support: xtenzi@mshzinc.ca
Hours of Operation
Monday - Friday, 09:00 - 16:00 (4:00 PM) US Eastern Time
Please note that we are also closed on most Canada holidays. Please take this into account when you are looking to get in touch with us, or waiting for an order to be shipped.
Ordering
We ship orders to all locations around the world.
Online: https://www.xtenzi.com
By Phone: +1 (888) 713-2513
Available: Monday - Friday, 09:00 - 16:00 (4:00 PM) US Eastern Time.
NOTE: If you call and there is no answer, please leave us a voicemail with your name, phone number, and a brief description of the products you wish to order and we will get back to you as soon as possible. Thank you.
Accepted payment methods: Visa, MasterCard, American Express, Discover, PayPal* and Wire Transfer*
* Payment method only available for online orders.